Terms And Conditions
Payment methods on our website include credit card transactions only; these include Visa, MasterCard, American Express, and Discover. Payment methods are effective Aug. 1, 2017 and are subject to change without notice. If you are having difficulty completing a purchase with an accepted credit card, please contact our customer service department at [email protected].
All transactions are processed through Authorize.net on a secure server. Azer Scientific does not receive credit card information, and we will never share customer information without preauthorized consent to parties outside of the Azer Scientific organization such as marketing organizations and data brokers. Once the transaction has been approved, we receive an order request and begin processing. In order to ensure you receive the best experience, a member of our internal team may contact you with additional questions about your order, and supply you with additional product information. We reserve the right to terminate accounts that we believe may be fraudulent or detrimental to our business at any time without notice.
Azer Scientific has enabled Google Analytics Advertising Features such as remarketing and AdWords. Data collected from cookies will be used for internal marketing purposes only, and will never be sold to third-party vendors. Website visitors can opt-out of these features anytime through Ads Settings or by navigating to https://tools.google.com/dlpage/gaoptout/.
Due to the potential for human error, it is possible that some items may be incorrectly priced on our website or product content. All orders are reviewed prior to shipping and the order placer will be notified of any price discrepancies found. Prices are in U.S. Dollars.
Prices are subject to change at any time and some items may be limited in stock. We reserve the right to refuse any orders that have incorrect pricing on our website or in print. If you believe there is an error in pricing, please contact [email protected]. We appreciate your patience and your assistance.
Azer Scientific will honor and facilitate all equipment warranties with the manufacturer according to their terms and conditions.
Once orders are shipped, we will send order tracking information via email. All orders are shipped based on product inventory and availability. In the event products are not available to ship immediately, the customer will be contacted by our internal team. All shipments are either shipped or drop shipped by our authorized carrier, or delivered directly by Azer Scientific delivery personnel.
Returns and Refunds
We are committed to providing quality products. If you are not completely satisfied, simply contact us within 30 days of your purchase to obtain a Return Authorization. Items that are non-refundable and non-eligible for return include special orders, custom products, private labeled product, and expired product. Some items cannot be returned if they are opened; these items include, but are not limited to: slides (including control slides), cover glass, stains, fixatives, chemicals, glucose tolerance beverages, sterile products, lab equipment, and linearity products. Credits will only be issued once the product has been received, inspected, and determined to be in resalable condition. All returns are subject to a 25% restocking fee (minimum charge is $10.00). Credit will only be issued for the cost of the product less the restocking fee. Shipping charges will not be credited.